Dispatch: Once you place your order, it will be shipped within 1-2 business days.
Free Shipping: All orders sent with our free shipping option are sent by Royal Mail 2nd Class and should arrive within 2-5 business days after dispatch.
Slightly Faster: If this method is chosen at the checkout, an order will be sent by Royal Mail 1st Class and should arrive within 1-3 days after dispatch.
Next Day: If this method is chosen at the checkout, an order will be sent by Next Day Courier and should arrive within 1 day after dispatch, though since the start of COVID-19, some orders are taking a day longer than expected.
Once we hand over to Royal Mail, we have no way of tracking orders. If you have received a dispatch notification email, please allow 10 business days from the expected delivery date to contact us about late/lost orders. Any lost order will be replaced or refunded.
Return & Refund Policy:
If you are not entirely happy with your order, please let us know within 14 calendar days. To be eligible for a return, your item must be unused and in the same condition that you received it.
Once we receive your item, we will inspect it and if your return is approved, we will initiate a full refund (minus our shipping costs) to your original method of payment. You will be responsible for paying for your own shipping costs for returning your item.
Have any Questions? Drop us a line!
© Greenili Ltd 2021
Company Number: 13358223
Profile West Suite 2, Floor 1, 950 Great West Road, Brentford, England, TW8 9ES